State Farm® Insurance Agent James Gowen

"They never answer the phone. You leave a message and they NEVER call you back. Just needed a simple question answered. Last I called had been 2 weeks and still NO return call. I am so glad that my agent in Indiana is not like this. They answer or they return the call same day, if not the next morning. I have State Farm as well."

"this is an amazing and professional team!"

"Friendly and knowledgeable staff. Whether I call or come into the office, there is little to no waiting time and I am always greeted by a smiling face. Glad to know that customer service still exists in this world where people expect you to do everything online by yourself. At my age online is not an option I prefer."

"very bright environment with so many amazing people to help. ive never had a bad experience."

"They made the transfer from one agent to another so smooth and simple. Great office staff, very friendly and inviting!"

"This staff has been so helpful with all of my insurance needs! Definitely recommend!"

"I just want to say that I have been with you guys since I got insurance 20 years ago and Kathryn Mashburn, Hailey Turner are amazing ladies and have taken every situation I have had and gone above and beyond to help me with everything.. these ladies are the exceptional example of great customer service and they actually care to help Great job ladies I appreciate you guys!"

"One of the best agents I get the opportunity to work with!"

"I went in to have a payment change of bank. The staff is always polite and friendly. The company has been good to me so far."

"Super kind and helpful associates! Helped me get my first insurance and made it less scary than I originally perceived! Can not say enough good things about this business."

"James and his staff have taken great care of our insurance needs. Highly recommend!"

"Won't get back with you"

"I needed to file a claim and they jumped all over it. Got me set up for a tow rental car and all I love State Farm!"

"This place is awesome"

"Very professional man and really cares about your life process and how your coverage."

"Always helpful and will make sure you aren't paying for policies you don't need."

"Best insurance company friendly employees❤"

"I’ve never had a bad experience with this agency! Everyone there is always so friendly, and Julia always takes care of all of my family’s insurance needs! Very impressed with the James Gowen Agency!"

"I have had State Farm Ins. for over 10 years. I am very pleased with their service. I would recommend them to anyone. James, Julia, and the gang are great people, I plan to keep them as my insurance agent. Eric Potter"

"I have recently moved over my home and auto insurance. It went very easy and saving about 300 for the year on my insurance overall. I also have better coverage as well. It was great how they took the time to explain what I had and what I was getting. Never had anyone take the time to do that."

"Such wonderful and friendly staff! They are honest and take care of their people. Julia is really passionate about her job and cares a lot about her policy holders."

"Have never been disappointed with my business experience here. Very personable and helpful. You can tell Julia really cares and I’ve never experienced as wonderful of an insurance agent as herself. Thank you James Gowen Agency!"

"James and his staff have always been great to work with. They have always been very knowledgable, easy to get ahold of and helped me get my entire family insured. Definitely go see Julia."

"Julia has always helped when I need the help it’s a great group of people they are not just you’re neighbors more like family."